Good Morning Rays of Positivity,
A positive attitude--optimism, expectancy, and
enthusiasm--makes everything in business easier. A positive attitude boosts us
up when we're down and supercharges us when we're already "on a
roll." Attitude has nothing to do
with what happens to us, but instead with how we decide to interpret and react
to what happens to us. We need to adapt
beliefs that frame events in a positive light. Our beliefs and rules about life
and work determine how we interpret events and therefore our attitude. Decide
to adopt "strong" beliefs that create a good attitude rather
than beliefs that create a bad attitude. Examples:
The
first sales call of the day goes poorly. (Attitude) Every sales call is different, so the next
will be awesome.
A
customer reduces the amount of an order at the last minute! (Attitude)
Customers who change orders are more likely to be satisfied!
A
big sales day comes seemingly "out of nowhere." (Attitude) Something
wonderful happened and I bet it will
happen again!
Spend at least 15 minutes every morning to read, view, or
listen to something inspirational or motivational, if we do this
regularly, we'll have those thoughts and feelings ready at hand (or rather,
ready to mind) when events don't go exactly the way we'd prefer. That’s the
reason for these K&E’s, if we need more on any given day, we can go to the
blog archive and fill ourselves up. (BLOG)
While great flooring, superior advertising and name
recognition can attract business, our attitude determines whether customers buy from us or not. When
was the last time we bought something for ourselves or a loved one and spent
way too much? Notice I didn’t ask if we
ever have. I asked when. Everybody does. When one of our customers is vacillating
between Gilmer & Greenwich (extreme example) and worrying about the price
difference, simply remind them, “No one buys flooring like this because they
need it. They buy it because it's beautiful and it makes them feel good.”
“When we are joyful and have a positive mental attitude, we say yes to life and have fun and project positivity all around us. We become a sun in the middle of other peoples universe’s.” –Dan Thompson
Floors By Tomorrow
Auth Rep of Empire Today
Sales Trainer
720-371-2000
Connect with me online:
No comments:
Post a Comment