Good Morning Solutions,
So here we are, half way through the month again. Do we know
our numbers? Are we on track?
Sales is a people business. If we want more sales,
then there are a few things we should focus on:
First thing is the customer. Whether we are in sales,
install, management, finance or customer service, we must remember, nobody has
a job unless there is a customer. This makes them the most important person in
our business life. Treat them with the honor, respect and appreciation they
deserve. They are the ones that keep the Empire growing.
Focus on the results, but don’t ignore the effort. If we
give them anything less than 100%, 10 out 10, A+ effort, caring and attention,
then how can we expect them to open up the checkbook and give us their hard
earned money?
Doing the uncomfortable thing is where the top performers
live. The second we read the word uncomfortable, our mind immediately came up
with one or two things, then we instantly started singing (lalalalala) in our
head to try and drown those thoughts out. We want to be a top performer? Turn the
damn music off and start to focus on how we can accomplish those things that
came to mind, then do one of them.
We have to WOW the customer. To do that we have to tie the
products and buying process to the customers emotions. Be the perfect solution to their pain and discontent.
Oh, and one more thing, ASK FOR THE BUSINESS.
“Keep a tally of
how many times you ask a customer to do business with you.” – Dan Thompson
Floors By Tomorrow
Auth Rep of Empire Today
Sales Trainer
720-371-2000
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